Read more enterprise application white papers and market research on ECRM Guide.īased in Nova Scotia, Vangie Beal is has been writing about technology for more than a decade. Gartner Looks at Social Software in the EnterpriseĪ new report offers five key predictions for the future of enterprise social media.Social Media and the Customer RelationshipĪn IDC report looks at the competitive opportunities that social networks provide for retailers.This white paper looks at the five steps that are the ‘new’ imperatives for retailers.Ī Gartner study finds that CEOs’ top priorities are shifting from cutting costs to retaining customers. The Importance of Personalized Customer EngagementĪn Aberdeen Group study looks at the importance of personalized attention to customer data.Ī white paper from Infor and Pepper & Rogers Group offers advice on how financial institutions can use customer data to rebuild trust.Gartner has released two reports offering its predictions regarding customer relationship management in the coming year. Sitecore survey of more than 100 decision makers finds that 90 percent of organizations are now implementing Web analytics. Search and Web Analytics Are Key to a Web CMS Strategy.Optimal Business Intelligence efficiency includes competency centers, increased user education and improved process. Four Key Strategies for Successful Business Intelligence.Enterprise Application Research and White Papers Business IntelligenceĪn Aberdeen Group study finds that sales intelligence reduces the time sales reps spend searching for information by 9 percent.Ī recent survey shows that while business intelligence buyers are generally happy with their software, they do find technical support and integration lacking. Learn more about enterprise application development and deployment on ECRM Guide. Some enterprises may also choose a hybrid solution where cloud applications are integrated with on-premise systems.Ĭloud computing has a number of advantages over on-premise enterprise application deployment among them is the cloud’s ability to provision on-demand services, always-on network access, and application portability that is optimized by virtualization and cloud delivery platforms. In this scenario, the enterprise software is designed by a third-party application service provider (ASP) and leased to the enterprise, as an on-premise (internal corporate network) or hosted service (via the Internet, or “ cloud“).Īnother trend in enterprise applications is the move to cloud computing, where the enterprise moves some or all of its infrastructure to the cloud (see cloud computing) where many enterprise applications can be delivered as a SaaS solution over the Internet. Today, using enterprise application service providers are becoming more prevalent. Enterprise applications are typically designed to interface with other enterprise applications used within the organization. However, some enterprises may outsource some or all of the development of the application and bring it back in-house for deployment. Proprietary enterprise applications are usually designed and deployed in-house by a specialized IT development team within the organization. Enterprise Application Development and Deployment Learn more about Business Intelligence software on Datamation. Learn more about different types of enterprise applications on eCRM Guide.
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